Vol. 5 No. 1 (2026): JBE

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Published: 2026-01-05

Articles

The Effect of Service Tipping on the Internal Process Performance of Hotels in Kenya: A Balanced Scorecard Perspective

Nathan Mugambi Mwamba, Stella Muhanji, Simon Kipchumba

1-17

Abstract views: 58

https://doi.org/10.51317/jbe.v5i1.851
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Behavioural Orientation and Digital Credit Engagement: An Examination of Attitudes, Intentions, and Equitable Access in Nairobi City County

Godfrey Mutinda Peter , Peter Mwaura, Mohamad Adam Bakar

18-24

Abstract views: 19

https://doi.org/10.51317/jbe.v5i1.978
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