Adoption and Utilisation of ICT for Decision-Making in Ghanaian Colleges of Education: An Assessment of Administrators’ Practice

Abstract

This study investigated the adoption of ICT by administrators in Ghanaian colleges of education, highlighting opportunities and challenges, using a convergent mixed-method design. Ten colleges were purposively selected, and 65 administrators were randomly sampled for quantitative data via structured questionnaires. For the qualitative phase, 15 administrators were purposively chosen for in-depth interviews. Quantitative data were analysed using descriptive statistics, while qualitative data underwent thematic analysis. Findings indicate that ICT is commonly used for record-keeping and communication, but more advanced applications such as data analysis, performance monitoring, and lesson planning are limited. Administrators reported moderate ICT proficiency, with notable disparities between rural and urban colleges. Qualitative insights revealed that ICT enhances productivity and supports evidence-based decision-making, yet challenges persist, including inadequate infrastructure, unreliable internet, limited budgets, and resistance to change. Overall, ICT adoption in Ghanaian educational institutions remains in its early stages but shows potential for growth. Recommendations include targeted professional development, equitable infrastructure provision, sustainable financing, and stronger policy alignment. Addressing these gaps could transform ICT from a routine administrative tool into a strategic asset for educational improvement. The study contributes to the broader discourse on ICT integration in African higher education and offers practical guidance for policymakers, institutional leaders, and curriculum developers.