Critical analysis of employees' interaction at different levels in the institutions of higher learning in Kenya

Abstract

This study was aimed at determining the level of interaction between the two cadres of employees at Egerton University Njoro Campus. Stress affects an individual's physical and mental health, performance and interpersonal relationships. This study involved a survey of 100 non-teaching staff of the Njoro Campus. A proportionate random sample was obtained after the stratification of employees by cadre and gender. The questionnaire was done, and necessary modifications were implemented before the actual data collection. Data on employee personal traits, job cadre, educational background, attitude to work and stress coping strategies were collected using a questionnaire and self-report test. Data collected were analysed by use of descriptive and inferential statistics. The research found that the level of interaction between the two cadres of employees of Egerton University is good; hence, stress has a significant effect on job performance and interpersonal relationships among the employees. There is a need to establish a staff-support centre at the University, where employees can be offered emotional and psychological support through professional counselling.